Contacts
How to Reach Us
We are happy to hear from our readers. The best way to get in touch with the afford.pet editorial team is by email:
Whether you have a quick question or detailed feedback, just drop us a line and we will do our best to help.
What You Can Write About
You are welcome to contact us about anything related to our website and its content, including:
- Questions about our reviews, guides, and articles on online casinos for real money in Australia;
- Corrections — if you spot outdated information, an error, or a broken detail in one of our reviews, please let us know so we can fix it;
- Feedback and suggestions — tell us what you would like to see covered on afford.pet;
- Partnership and advertising requests — if you represent a brand and would like to discuss cooperation, send us your proposal by email.
Response Time
We read every message we receive. In most cases, we reply within a few business days. Please note that response times may be slightly longer during weekends and Australian public holidays. If your matter is urgent, mention it in the subject line of your email and we will prioritise it where possible.
Questions About Your Casino Account
Please keep in mind that afford.pet is an independent review and information website — we are not a gambling operator. We do not run any casino, handle player accounts, or process payments.
This means that questions about the following topics should be directed to the customer support team of the casino you are playing at:
- Deposits and withdrawals, including pending or missing payments;
- Bonuses, free spins, and wagering requirements;
- Account registration, verification (KYC), or account closure;
- Technical issues with games or the casino website.
You can usually find the casino's support options — such as live chat or email — in the "Support" or "Contact" section of the casino's own website.
Need Help With Gambling?
Gambling should always remain a form of entertainment. If you feel that gambling is starting to cause problems for you or someone close to you, free and confidential help is available across Australia.
Gambling Help Online is a national support service funded by the Australian Government. It offers free, confidential counselling and support 24 hours a day, 7 days a week:
- Phone: 1800 858 858 (free call within Australia)
- Website: www.gamblinghelponline.org.au
Reaching out is free, anonymous, and available around the clock — there is no wrong time to ask for help.